Learning Objectives
Discover insights into the Process-based Management Assessment Framework.
Program content
This session will present an assessment framework used to evaluate an organization’s maturity in implementing Process-based Management. The Process-based Management assessment is targeted at determining how an organization is changing its "management approach" to become process-based, rather than targeting the specific performance of individual processes. Also discussed during this session will be how the assessment framework will be used in the upcoming Best Practices study.
Pat Dowdle and Jerry Stevens who lead the research efforts for CAM-I’s Process Management Interest Group will conduct the session and provide insights from their field research and case studies.
Participant level of understanding
This program is intended for participants with a basic or intermediate level of understanding on the topic.
Prerequisites:
There are no prerequisites for this seminar.
Advance Preparation
There is no advanced preparation required for this seminar.
Who Should Attend
Those who are responsible for Operations, Quality Management Systems, Process Improvement, Quality Initiatives, Performance Management, ABC/M, Six Sigma and Change Management will gain from this seminar.
About Pat Dowdle and Jerry Stevens
Pat Dowdle is the president and process architect with Process Advantage, Inc. Jerry Stevens is the president of Stevens Group, Inc. They are the co-chairs of the Process Management Project at the Consortium for Advanced Manufacturing-International (CAM-I). They led the international Process Management case study project for CAM-I. They co-authored the October 2003 article, Process-Based Management: The Road to Excellence, published in Cost Management.
