Many organizations are reporting too many performance measures, too late. Management is left ‘chasing the horses well after they have bolted from the barn.’ Organizations that think they have KPIs, which are measured monthly and quarterly, have performance reporting regimes that do not create change, alignment or growth.
This audio seminar will cover:
- the four types of performance measures and how this impacts who sees what;
- the seven characteristics of winning KPIs;
- the foundations stones of better practices;
- the common pitfalls of dashboard design;
- how to revitalize your balanced scorecard reporting;
- and the importance of knowing your critical success factors.
David will also offer a review of the latest books on reporting performance, and provide insights gained as he researched and wrote the second edition of his book, Key Performance Indicators- Developing, Using and Implementing Winning KPIs.
This web cast is designed to help organizations, from large multi-nationals to those with less than 200 staff, that want to use better practices to report their KPIs.
About David Parmenter
David Parmenter is a writer, speaker and facilitator who helps organizations measure, report and improve their performance. His work on KPIs is now recognized internationally as a breakthrough in understanding how to make performance measures work. His book, Key Performance Indicators – Developing, Using and Implementing Winning KPIs, is now one of the top ten performance management books on Amazon.com. His many articles have been published widely in leading management journals.
He has presented workshops and master classes on KPIs around the world. His speaking engagements cover Ireland, Scotland, England, the Czech Republic, Iran, Malaysia, Singapore, South Africa, Australia and New Zealand.
David has worked for Ernst & Young, BP Oil Ltd, Arthur Andersen, and Price Waterhouse. David is a fellow of the Institute of Chartered Accountants in England and Wales.
