This is the fourth webcast in the Insights and Innovations for Hospitality & Gaming webcast series, which highlights hot topics in the hospitality and gaming industry, including data quality, labor planning, customer loyalty, sustainability, and more.
Being prepared for oncoming challenges is certainly important. But it's also essential to be ready for future opportunities. After focusing so heavily on navigating through the economic downturn of 2009, how can organizations shift gears to begin capitalizing on the impending recovery?
Join a panel of industry experts as they discuss how hotels and casinos can prepare for the economic recovery, including how to take advantage of current economic trends and manage future investment and pricing strategies.
The webcast panel will address questions of:
- Lessons learned during the downturn.
- How business has changed as a result of the downturn.
- What hotels and casinos can do, and are doing, to prepare.
- When and where to expect the recovery.
You’ll also hear directly from leading global organizations such as Hyatt, Harrah’s, Norwegian Cruise Line, and One Aldwych Hotels regarding their preparation for the economic recovery.
About Panel of Industry Experts
Bill Carroll teaches courses in economics, yield management, pricing and marketing distribution. He is also CEO of Marketing Economics, a consulting firm specializing in travel industry pricing, distribution, yield management and strategic planning.
For more than 25 years, Carroll held a variety of senior positions in the travel industry. He has written numerous articles on economics and travel industry topics. Carroll holds a BA degree in economics from Rutgers, an MS in labor studies from the University of Massachusetts, and a PhD in economics from Penn State.
Before co-founding IDeaS in 1989, Ravi Mehrotra, PhD, taught electrical and computer engineering at North Carolina State University and held engineering roles at Texas Instruments and Anderson Consulting. While an Assistant Professor at NCSU, he invented new models for parallel computing, designed and analyzed algorithms for distributed processing, and reviewed proposals for key government scientific agencies.
The holder and co-author of more than one dozen patents, Mehrotra graduated from the Indian Institute of Technology and earned his PhD in electrical and computer engineering from Carnegie Mellon University.
Professor Jan A. deRoos has devoted his career to hospitality real estate, focusing on the valuation, financing, development and operation of lodging, time-share, and restaurant assets. His areas of teaching expertise span the entire range of hospitality real estate topics.
He has developed two software tools to support the feasibility analysis of hospitality property and recently co-authored the fourth edition of The Negotiation and Administration of Hotel Management Contracts. He holds BS, MS and PhD degrees from Cornell University, all in hotel administration.
Philip Schaetz oversees pricing and revenue management for Hyatt's hotels outside of North America, as well as the Park Hyatt and Andaz brands globally. Previously, Schaetz served as Director of Pricing and Distribution for Asia Pacific, where he was responsible for pricing, distribution and revenue management.
In 1998 Schaetz played an integral role in the opening of Hyatt's first central reservation center outside North America in Mainz, Germany, where he spearheaded revenue management for Central Europe. He is a graduate of the University of Nevada, Las Vegas.
