Stacey received a large number of questions from the audience, and was not able to answer all of them during the live seminar. She has taken the time to answer those questions in this article, "Q&A: How To Measure The Seemingly Immeasurable Performance Results."
Sample a few strategic plans from various organizations (even your own) and you're bound to find that goals, critical success factors, objectives and other items that ought to be measured, are written in vague, inert language. Words like effective, efficient, sustainable, engagement, productivity, quality and valuable make it almost impossible to choose appropriate performance measures.
The problem is not that these types of results are immeasurable. The problem is that a critical step in the measurement process is left out, unknowingly but devastatingly. So much time is wasted by choosing inappropriate measures for less tangible results, or by failing to measure them at all.
This interactive session with Stacey will reveal what this critical step is to making your vague, intangible goals much easier to measure meaningfully.
Learning Objectives
Attendees will:
- Discover the critical step that most people leave out of the performance measure selection process, which so often leads to wasting time on the wrong measures, or not measuring what should and can be measured
- Hear a few illustrative examples of how the seemingly immeasurable becomes measurable
- Learn practical tips to immediately make your strategy more measurable
About Stacey Barr
Stacey Barr is a teacher and mentor for corporate planners, business analysts, corporate performance managers, and others who guide the development of meaningful, results-oriented performance measures that focus their organization on executing strategy and achieving its purpose.
Since 1999, Stacey has been a freelance specialist in business performance measurement and she sees her primary role as giving this capability to others. She’s the creator of PuMP® - a unique approach that gives people the detailed practical steps to develop performance measures. And she publishes a free twice-monthly email newsletter, Measure Up, to share simple but powerful tips to make measurement more meaningful.
With her consulting programs, public workshops and how-to products, Stacey has helped many organizations develop meaningful performance measures more easily and with more buy-in than ever before. Her goal is to help people build their performance measurement capability, because it’s one of the most critical and foundational systems any organization has.
Stacey’s clients know her for her passion and practicality. They include many federal and state government agencies, local government authorities, corporations, non-profit organisations and small to medium enterprises throughout Australia and New Zealand. She also has a growing customer base internationally.
