David Parmenter has proven that many organizations are working with the wrong measures, many of which are incorrectly termed key performance indicators (KPIs). In earlier Webcasts, he pointed out that there are four different types of performance measures (key result indicators, result indicators, performance indicators and key performance indicators). He also went on to define the seven characteristics of KPIs.
This Webcast is designed to help organizations, from large multi-nationals to those with fewer than 200 staff, who want to implement winning KPIs. Before attending this Webcast, we suggest you view the first 20 minutes of David's Webcast, Implementing Winning KPIs, and his follow-up Webcasts, Implementing KPIs - A 12-Step Process and Implementing KPIs in Smaller Organizations.
In this Webcast, David will explain how organizations should approach finding their critical success factors. This exercise can be carried out in a relatively short period of time, will have a profound impact in the performance measures you choose, conveying to staff what really is important, and help streamline reporting.
This Webcast will show the practical steps that can be carried out by an in-house team, and why carrying out this exercise may well be the major breakthrough in turning your organization from good to great!
About David Parmenter
David Parmenter is the CEO of waymark solutions. His work on KPIs is now recognized internationally as a breakthrough in understanding how to make performance measures work. His KPI book, published by John Wiley & Sons Inc., is now in the top ten performance management books on Amazon.com. His many articles have been published widely in leading management journals.
He has presented workshops and master classes on KPIs around the world. His speaking engagements in 2008 will cover Ireland, Scotland, England, Malaysia, Singapore, South Africa, Australia and New Zealand.
A regular contributor to BetterManagement.com, David has also worked for Ernst & Young, BP Oil Ltd, Arthur Andersen, and Price Waterhouse. David is a fellow of the Institute of Chartered Accountants in England and Wales.
