Presented By:
Anne Armstrong, Federal Computer Week; Greg Cohen, U.S. Coast Guard Integrated Deepwater System; Mark Forman, KPMG; Becca Goren, SAS

Program content
The multitude of options intended to help government agencies focus on performance initiatives – scorecards, activity-based costing, performance management solutions, and others – often results in a puzzling array of pieces that leave the even the most astute leaders asking, “How do these all fit together and support the end goals of our programs?” Beyond a heavy focus on financial measures and accountability demands from the President's Management Agenda and the Government Accountability Office, new policy guidelines from The Office of Management and Budget now ask agencies to improve the management of IT-related projects by incorporating the discipline of earned value management into their performance management framework.

Anne Armstrong, Publisher of Federal Computer Week, leads an interactive discussion with government and industry experts to explore how agencies can use business intelligence solutions to help integrate approaches to program performance to provide instant value to both agencies and the oversight community. The discussion will uncover best practices in business intelligence from government and private industry that can help agencies measure program success and manage the pieces of the performance management puzzle. Panel participants include:

• Greg Cohen, Performance Measurement Lead, U.S. Coast Guard Integrated Deepwater System
• Mark Forman, Partner, KPMG and former U.S. Administrator for E-Government and Information Technology
• Becca Goren, Performance Management Worldwide Product Marketing Manager, SAS

This video Webcast will explore how government leaders use business intelligence to:

• Provide a level of service to citizens beyond what they expect, before they expect it.
• Align key metrics and performance indicators directly with larger goals.
• Create a big-picture view that combines costing, financial, and other performance measures, as well as earned value management initiatives.
• Develop a single framework to integrate existing and new data, deliver accurate information via self-service reporting, and use advanced analytics to go beyond understanding the past to determining where they should go next.

Whether you’re a government program manager, agency executive, or simply looking for the latest trends in managing organizational performance, this Webcast will help you understand why using business intelligence to link your program performance management efforts is critical for driving results that matter and for ultimate program survival. Join Anne Armstrong and the panel of distinguished guests for their expert opinions, firsthand experiences in performance management, and predictions about future possibilities for government program performance.

Participant level of understanding
This program is intended for participants with a basic or intermediate level of understanding on the topic.

About Anne Armstrong, Federal Computer Week; Greg Cohen, U.S. Coast Guard Integrated Deepwater System; Mark Forman, KPMG; Becca Goren, SAS

Anne Armstrong

Anne A. Armstrong is publisher and business unit leader of FCW Media Group. This position marks Anne’s return to Federal Computer Week, which she helped found in 1987. During her previous 12-year tenure at the publication, she worked in a number of editorial positions, including editor in chief. During her time as editor, Federal Computer Week won dozens of editorial and design awards.

From 1999 to 2002, Anne was president of Virginia’s Center for Innovative Technology (CIT). CIT is a nonprofit corporation that was created by the Virginia General Assembly to spur the growth of technology and technology businesses in the commonwealth.

Anne has specialized in the business of IT and been active in the field for more than 25 years. She was founder and president of Langley Publications, a research publishing company, and she edited the CD Data Report newsletter. During her career, she has been part of the management team at four start-up businesses. In addition to running a freelance business that provided information to corporate clients, she served as Washington, D.C. editor of publications such as Digital Design and Abacus, a journal for computer professionals. She also edited the primary publication of the American Society for Information Science and Technology.

Anne serves as chair of the Tower Club’s advisory board of governors. She has a B.A. in English from Vanderbilt University and a master’s degree in the history of ideas from Johns Hopkins University.

Greg Cohen

Greg Cohen is a supervisory management and program analyst in the Resources and Metrics Office for the U.S. Coast Guard Deepwater Program, a critical multiyear, multibillion-dollar program to modernize and replace the Coast Guard's aging ships and aircraft, and to improve command, control and logistics systems. Deepwater is the largest recapitalization effort in the history of the Coast Guard. Cohen's team is responsible for measurement for the program; this includes operational effectiveness, total ownership costs, customer satisfaction and all program metrics. His team uses a campaign-level, multimission discrete event simulation to measure operational effectiveness, a deterministic model to measure capability and a cost estimating model to measure total ownership cost. His team also manages the Deepwater program's business intelligence system. He received a master's degree from the Naval Postgraduate School and a bachelor's degree from Texas A&M University.

Mark Forman

Mark Forman recently joined KPMG LLP as the leader of the Federal Civilian Preferred Providers Services organization, where he is responsible for KPMG's Risk Advisory Services work for civilian agencies of the federal government.

From June 2001 through August 2003, Forman was appointed by President George W. Bush to be the Administrator for the Office of E-Government and Information Technology, the federal government's first chief information officer. From his position at the White House, Forman managed more than $58 billion of IT investments, led the President's effort to create a more productive, citizen-centric government, and was responsible for the development and implementation of IT policies, including security and privacy. He established and drove the federal government's IT investment decision-making process and Federal Enterprise Architecture, ensuring alignment of IT spending with the country's most pressing needs.

Prior to joining KPMG, Forman was a co-founder and executive vice president at Cassatt Corporation of San Jose, CA. He also held corporate management positions at Unisys Global Industries and IBM Global Services.

Forman earned a BS in economics at the Ohio State University and an MS from the Harris Graduate School of Public Policy Studies at the University of Chicago. He is a Principal & CIO SAGE at the Council for Excellence in Government, senior fellow of the John C. Stennis Institute for Public Service, and has been elected as a Fellow of the National Academy of Public Administration.

Becca Goren

Becca Goren is the Performance Management Worldwide Product Marketing Manager at SAS. She analyzes the Performance Management market, trends, and opportunities and develops the strategy for performance management. Goren studied International Business, Interpersonal and Speech Communications at the University of North Carolina at Chapel Hill where she received her B.A. Prior to joining SAS, Becca worked on the Balanced Scorecard initiative at MCI and has held several senior marketing positions in software companies.