Learning Objectives
- Understand the benefits and potential pitfalls of introducing a BI Competency Center (BICC)
- Learn how to select a BICC reporting structure that fits your organization
- Understand the basic components and services of a BICC
- Learn the steps for planning, implementing and maintaining a BICC
- Learn BICC best practices
Program Content
After investing in business intelligence solutions, don't you want to do everything possible to ensure your company gets the value and results you expect? A Business Intelligence Competency Center is an effective way to manage and leverage your BI resources (both people and technology) for their full potential.
Join Dagmar Bräutigam and Dr. Stefanie Gerlach, co-authors of the forthcoming book "Business Intelligence Competency Centers: A Team Approach to Maximizing Competitive Advantage," as they discuss why and how you should establish a BICC. From defining the components and functional areas of a BICC to discussing implementation strategies and best practices, they will give you the information you need to develop an enterprise-wide pool of skills and processes that can be used to sustain effective information delivery and support strategic and operational decision-making throughout your organization.
Participant Level of Understanding
This program is intended for participants with a basic or intermediate level of understanding on the topic.
Who Should Attend
Executives, directors and managers who want an efficient and effective way to ensure that BI technology is used appropriately and consistently throughout the organization to support and enhance business decisions.
About Stefanie Gerlach and Dagmar Bräutigam
Dr. Stefanie V. Gerlach, Senior Program Consultant, SAS International, is responsible for developing, and rolling out the Business Intelligence Competency Center initiative for the SAS’ EMEA and Asia/Pacific regions. Stefanie also co-developed a manual that describes training methods and how to implement and manage computer training. Stefanie studied political science, history and Protestant theology in Heidelberg and Paris and holds a doctorate in political science from the Ruprecht-Karls-University of Heidelberg.
Dagmar Bräutigam, Professional Services Programs Manager, SAS International, is responsible for creating, developing, and rolling out SAS' education and consulting programs and services for the EMEA and Asia/Pacific regions. Dagmar studied translation sciences in Heidelberg, London and Geneva and holds a degree from the Ruprecht-Karls-University of Heidelberg.
