Learning Objectives
We will identify the leadership elements and essential practices required to execute a scorecard. By learning how to see the "big picture" offered through the scorecard, participants develop skills that enhance organizational performance and stimulate business growth.
Participants will learn:
- The implications of leadership that are embedded in the Balanced Scorecard
- How to break down silos and instill new levels of collaboration
- Collaboration techniques that build bench strength
- How to leverage your scorecard efforts and increase your capacity for getting things done
Program content
Question: What is the Number 1 reason scorecard efforts fail?
Answer: Leadership!
When executives, managers and supervisors provide leadership within a context of organizational expectations, business moves forward. Without it, scorecard efforts tend to fail.
This webcast helps all employees increase their effectiveness in running their day-to-day business. We build leadership skills and instill management practices that help absorb customer demands and expand your competitive advantage.
Participant level of understanding
This program is intended for participants with a basic or intermediate level of understanding on the topic.
About William Hendricks
Dr. William Hendricks has worked since the early 70s in organizational change, first with quality circles and self-directed work teams. Today his focus has shifted with the global workplace, and includes virtual team development clients that span five continents and more than 100 clients. His work with team-based organizations includes, ExxonMobil, Shell Chemical, Motorola, Caterpillar, Texas Instruments, Carlson Companies, Acxiom Corporation and many others.
Bill is the founder and president of Hendricks Training, an international training and development company based in Kansas City. With more than 300 balanced scorecard executions, Hendricks Training is recognized for the ability to connect strategy with day-to-day operations.
