Learning Objectives
- How activity-based management (ABM) provides accurately traced calculated costs (relative to arbitrary "allocations")
- Discover how activity-based costing provides cost transparency back to the work processes and consumed resources and to what "drivers" cause work activities.
- How to integrate performance measure scorecards and ABM data with:
- process-based thinking and operational improvement
- full cost recovery fee-pricing analysis
- quality management (Six sigma, cost of quality)
- How ABM supports an overall performance management initiative
Program content
The operations of national governments, regional and local legislatures, and public regulatory agencies are being watched, more carefully than ever, by media and taxpayers. The media, taxpayers, and governance bodies seek accountability for funds spent, people served, and deliverables achieved. They look for results in terms of the organization's missions being accomplished. As a result, pressures on governments around the world are forcing them to adopt "performance management"—a focus on outputs and outcomes.
Governments always face conflicting trade-off decisions, such as raising service levels but subject to budget constraints. Reliable cost data is essential for decisions. There is increasing pressure to "do more with less." But most public sector agencies do not understand which parts of their organizations produce more or less value relative to their costs, or they have flawed and misleading costing methods. In short, they do not understand their costs, suffer from distorted cost reporting, and have little transparency of what comprises their costs.
In this valuable web seminar, best-selling author and performance management expert, Gary Cokins, will share insights on how activity-based management can provide the critical information that government organziations need to make better strategic decisions.
Participant level of understanding
This program is intended for participants with a basic or intermediate level of understanding on the topic.
Prerequisites:
There are no prerequisites for this seminar.
Advance Preparation
There is no advanced preparation required for this seminar.
About Gary Cokins
Gary Cokins, CPIM, is a Strategist, Performance Management Solutions with SAS, the world’s largest privately owned software vendor and market leader in data management and business intelligence software. He is an internationally recognized expert, speaker and author in advanced cost management and performance improvement systems. Gary began his career as a controller and operations manager with FMC Corporation. He served fifteen years as a consultant with Deloitte & Touche, KPMG Peat Marwick, and finally with Electronic Data Systems (EDS) where he headed their Global Cost Management Consulting Services.
