Learning Objectives
To review the many different aspects of prepaid revenue assurance, and consider some of the ways that Telcos are tightening their audit capabilities in these areas.
Program content
The development and delivery of prepaid services has represented a boon to most Telcos. With prepaid customers you eliminate credit risk (well actually you don't you just move it around), and you create an environment where billing isn't necessary.
However, assuring your prepaid revenues can be tricky and challenging. Intelligent network and other "black box" components can make fraud detection and revenue leakage prevention extremely difficult, especially when the traditional and test CDR audit stream is bypassed or disabled.
Participant level of understanding
This program is intended for participants with a basic or intermediate level of understanding on the topic.
Who Should Attend?
Executives, Directors, Managers and Analysts who want a better understanding of how the use of business intelligence, data warehousing and analytic applications can contribute to a company's success.
About Rob Mattison
Rob Mattison is a seasoned professional consultant and globally recognized thought leader with more than 20 years in the telecommunications industry. Since his time as an employee of AT&T, Rob has worked as a management consultant, IT Strategic consultant and hands-on solution deliver consultant to top management, marketing, call center, billing, sales and IT executives from telcos around the world. His depth and breadth of experience in all facets of telecommunications operations, coupled with his in-depth technical and marketing knowledge, has made him a valued resource wherever he has worked. In addition to his work as a consultant, he has authored 10 books on the utilization of technology and sound business practices to drive profitable business operations. He is a much sought after speaker at telecommunications conferences and seminars around the world (including the ITU, Telemanagement World, IIR, IEC, CTIA and others).
