Learning Objectives
Understand the role that the mediation system plays in the revenue management chain and some of the different reports and audits that you can use to make it more responsive to your revenue assurance needs.
Program content
For most revenue assurance groups, the mediation system represents the first stop that revenue information makes on its way to the customers bill. Mediation systems are some of the largest, most unwieldy and difficult to understand of BSS systems. Learning how to harness the power of these complex systems in order to help prevent revenue leakage, as well as to investigate and resolve issues, is invaluable to maximize revenue opportunities.
Participant level of understanding
This program is intended for participants with a basic or intermediate level of understanding on the topic.
Who Should Attend?
Executives, Directors, Managers and Analysts who want a better understanding of how the use of business intelligence, data warehousing and analytic applications can contribute to a company's success.
About Rob Mattison
Rob Mattison is a seasoned professional consultant and globally recognized thought leader with more than 20 years in the telecommunications industry. Since his time as an employee of AT&T, Rob has worked as a management consultant, IT Strategic consultant and hands-on solution deliver consultant to top management, marketing, call center, billing, sales and IT executives from telcos around the world. His depth and breadth of experience in all facets of telecommunications operations, coupled with his in-depth technical and marketing knowledge, has made him a valued resource wherever he has worked. In addition to his work as a consultant, he has authored 10 books on the utilization of technology and sound business practices to drive profitable business operations. He is a much sought after speaker at telecommunications conferences and seminars around the world (including the ITU, Telemanagement World, IIR, IEC, CTIA and others).
