Learning Objectives
This seminar addresses the following questions:
- How individuals can align personal objectives behind organisational aims?
- How does an organisation inform departments and teams about objectives?
- How to design a simple HR performance management system?
- How did one UK based organisation address these challenges?
Download the slides.
Program content
"We want to create a better HR performance management system but are unclear how best to achieve that. We have heard that the Balanced Scorecard is a methodology that organisations have used in the past to good effect - can this help?"
This was the question posed by one UK insurance company based in the City of London. As the UK arm of a large Japanese industrial and service sector giant, they had been established as a top end high service quality insurer tasked with getting a foothold in the vast UK Lloyds of London regulated insurance market.
Their issue was that post 9/11 they had grown so fast that the management team no longer felt in control. They continued to be very financially successful, but their success had resulted in areas where they felt they could improve. In essence, they needed a better system of aligning staff behind organisational and departmental goals and creating a culture of rewarding top performers with top financial rewards. They did not want to become lazy! The reality was that, before any staff could set objectives, some questions needed to be answered: what were the organisations objectives going forward and how could they be made relevant to the various teams within the organisation?
This presentation looks at how the popular management of Balanced Scorecard (or rather a modern version of Balanced Scorecard, known as 3rd Generation Balanced Scorecard) was used to good effect to inform the HR-driven objective setting and appraisal process. In addition, the presentation will look at the process integrated and aligned corporate, team and individual objectives.
Participant level of understanding
This program is intended for participants with a basic or intermediate level of understanding on the topic.
Prerequisites:
There are no prerequisites for this seminar.
Advance Preparation
There is no advanced preparation required for this seminar.
About Dirk Kalff
With 2GC since 2001, Dirk has deep experience in helping leaders to develop strategic management systems, including Balanced Scorecards, to control the implementation of corporate strategy. He has advised leading organisations in the retail, manufacturing, transportation, telecommunications, financial services and public sectors, in the areas of strategy, operations and change management across Europe, Asia, North America and Africa.
2GC is a research-led consultancy established in early 1999 in Maidenhead, UK. It focuses on addressing the Strategic Control and performance measurement issues faced by both commercial and non-profit organizations. Central to much of 2GC's work is the application of the Balanced Scorecard. It has offices in the UK, and Norway. Partner organizations are based in the USA, France, Slovenia, Saudi Arabia, Australia and the UK. Together with its partners, 2GC is able to work with clients in most countries.
