Topics covered
- Collaborative Performance Management
- Strategy Mapping
- Balanced Scorecard
- Resource Planning
- Activity-Based Costing
- Value Creation
- Change Management
Program content
Public sector organizations continue to face budget constraints while striving to provide a high level of service to their customers/constituents. As service levels and other outcome measures continue to rise, resources and staffing levels are not keeping up with such demands. These constraints, combined with fiscal pressures, have jeopardized the mission critical functions of these organizations.
To resolve this challenge, government organizations are
turning to performance management to prepare a road map for success, gain cost savings, improve processes, free up people's time to do the work and ensure that taxpayer dollars are being spent in the best way possible.
Join Dr. Peter Turney and Dr. Manash Ray as they discuss performance management concepts and share insights about issues related to public sector performance management. While drawing from a diverse array of public sector projects, they will also provide an update on the South Dakota Department of Transportation's performance management project now in its third year: Where are they now? What are the challenges? What are the next steps? Don’t miss this opportunity to ask these experts your most pressing questions regarding performance management.
If you would like more information on the South Dakota Department of Transportation project, click here to view an archived video: The Fast Road to Better Performance at the South Dakota Department of Transportation
Participant level of understanding
This program is intended for participants with a basic or intermediate level of understanding on the topic.
Prerequisites
There are no prerequisites for this seminar.
Who should attend
Executives, Directors, Managers and Analysts who want a better understanding of how the use of performance management can contribute to meeting the organization’s mission.
Advance Preparation
There is no advanced preparation required for this seminar.
About Dr. Peter B.B. Turney and Dr. Manash Ray
Dr. Peter Turney is the President and Chief Executive Officer of Cost Technology, and also Adjunct Professor at the Darden Graduate School at the University of Virginia. He has published numerous works on management including Common Cents, the world's best-selling book on ABC and ABM, and articles in the Harvard Business Review, Sloan Management Review, Journal of Cost Management, Management Accounting, Target, Controller, and other journals. Dr. Turney is a frequent presenter to management groups, and has led successful implementations of performance management in government, manufacturing and service organizations worldwide.
Dr. Manash Ray is the Executive Vice President and Chief Operating Officer of Cost Technology. He has significant experience in designing and managing performance management solutions across diverse settings. His is also responsible for the Value Creation practice and has developed analytic tools and solutions that help make sense out of large business intelligence data sets. Dr. Ray previously was the Kane Professor of Business Administration in the College of Business and Economics at Lehigh University. He has developed tools for the application of performance management methods in target costing, R&D, new product development, and supply chain management areas. Dr. Ray has collaborated on several books and has published numerous articles in the area of cost management.
