Interview conducted by Andrew K. Reese

To go the distance in business you need to take a disciplined approach. Here are some key best practices for making your supply chain hum.

[From Supply & Demand Chain Executive, www.sdcexec.com, April/May 2005] Stephen Covey's The 7 Habits of Highly Effective People first appeared on bookstands in 1990 and went on to sell millions of copies, offering a formula for personal and professional success based on a "paradigm shift" in how people perceive the world and themselves, a focus on character and principle, and the practice of the oft-repeated seven habits.