While focused on IT Shared Services, this seminar will provide valuable insights for any department or group who provides services to “internal” customers or departments and need to justify what they spend and where they spend their money and resources within an organization.
In this seminar, you will:
- Gain insight into the critical issues that CIOs are facing and increase your knowledge of cost recovery and chargeback challenges.
- Understand why charging services based on the activities you perform is a compelling and accurate way to recover costs and justify budgets.
- Discover how to leverage technology to help you clearly communicate and accurately charge your internal customers for services provided.
About The CMX Group
Founded in 1983, the CMX Group is a professional services firm specializing in using systems and computer measurement technologies to help its clients achieve business objectives. These technologies included capacity planning, data center accounting/chargeback, performance evaluation and optimization, management reporting, client/server application design and development, and systems programming. CMX Group's client base includes a broad spectrum of industries, from banking and finance to transportation, insurance, and communications.
